Answers before you start tracking competitor prices

Frequently asked questions about MALLLOVA

Use this page to confirm alert timing, coupon and point handling, comparison rules, and price history behavior before launching ecommerce monitoring.

What teams ask before launch

Frequently asked questions

Light sends at 09:00, Standard at 09:00 and 17:00, and Pro at 09:00, 12:00, 17:00, and 21:00 in your configured timezone.

Automatic discounts available to all users are reflected in price changes. Members-only or code-only promotions are kept as notes and excluded from baseline price decisions.

If points can be applied immediately for everyone, they are shown separately. The baseline price itself is tax-included and shipping-excluded where comparable.

Yes. Bundles, used items, parallel imports, opened-box products, and other ambiguous listings are excluded to avoid false alerts.

No alert is sent. The item is marked as needs review and automatically checked again in the next cycle.

Detailed records are retained for 30 days. Older records are cleaned automatically, while summary statistics can remain.

Yes. All plans include a 14-day free trial.

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If your question is not here, send it directly

Use the contact page for coverage checks, larger catalog sizing, or questions about comparison rules and operational fit.

End daily manual checks.
Start automated monitoring.

Begin with one product and see high-signal alerts in action.

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Price monitoring service for e-commerce teams.

You get notified only when meaningful changes happen.

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Price Monitoring FAQ | MALLLOVA